At Black 2 Black Lane, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website black2blacklane.com or use our chauffeur and transportation services.
By accessing our website or booking a service with Black 2 Black Lane, you agree to the practices described in this Privacy Policy.
We may collect personal and non personal information to provide and improve our services.
This may include
Your full name
Email address
Phone number
Pickup and drop off locations
Booking details and preferences
Payment related information
Any information you provide through contact forms or communication with us
This may include
Browser type
Device information
IP address
Pages visited on our website
Date and time of access
This information helps us understand how users interact with our website and improve performance and usability.
Black 2 Black Lane uses collected information for the following purposes
To process and manage bookings
To provide chauffeur and transportation services
To communicate booking confirmations and updates
To respond to inquiries and customer support requests
To process payments securely
To improve our website and services
To comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
All payments made through our website are processed using secure and encrypted payment systems. Black 2 Black Lane does not store full payment card details on its servers.
Payment information is handled by trusted third party payment processors that comply with industry security standards.
We may share your information only when necessary and under the following circumstances
With chauffeurs or service partners to complete your booking
With payment processors to handle transactions
When required by law or legal authorities
To protect the rights safety and property of Black 2 Black Lane or its users
All third parties involved are required to handle information responsibly and securely.
We implement appropriate technical and organizational measures to protect personal information from unauthorized access misuse loss or disclosure.
While we take strong precautions to safeguard your data, no method of online transmission or storage is completely secure. We cannot guarantee absolute security but continuously work to maintain high standards.
Black 2 Black Lane may use cookies or similar technologies to enhance user experience analyze website traffic and improve functionality.
You can choose to disable cookies through your browser settings. However some features of the website may not function properly without them.
Depending on your location, you may have the right to
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent where applicable
To exercise these rights, please contact us using the details provided on our website.
Our website may contain links to third party websites. Black 2 Black Lane is not responsible for the privacy practices or content of those external sites.
We encourage users to review the privacy policies of any third party websites they visit.
Black 2 Black Lane does not knowingly collect personal information from children under the age required by applicable law without parental consent.
School transportation services are handled with additional care and privacy protections.
Black 2 Black Lane reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.
Continued use of our website or services after updates indicates acceptance of the revised policy.
If you have any questions about this Privacy Policy or how your information is handled, please contact Black 2 Black Lane using the contact information available on our website.
