Welcome to Black 2 Black Lane. By accessing or using our website black2blacklane.com and by booking any service through our platform or by contacting us directly, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
Black 2 Black Lane provides professional chauffeur and transportation services including airport transfers, corporate travel, school pick up and drop off, event transportation, and secure parcel delivery. Services are available across Canada and the United States.
All bookings are subject to vehicle availability, location coverage, and confirmation by Black 2 Black Lane.
Customers may book rides through our website booking form or by contacting us using the contact details provided on the website.
A booking is considered confirmed only after Black 2 Black Lane has accepted the request and provided confirmation through email, phone, or other communication.
Black 2 Black Lane reserves the right to decline or cancel a booking due to unavailability, incorrect information, safety concerns, or operational reasons.
Pricing may be based on distance, time, route, vehicle type, or fixed rates depending on the service selected.
All prices shown are estimates unless explicitly stated as fixed. Final pricing may vary due to traffic conditions, route changes, waiting time, tolls, or additional customer requests.
Payments must be completed through approved payment methods during checkout or as agreed with Black 2 Black Lane. All payment transactions are processed through secure and encrypted systems.
Failure to complete payment may result in booking cancellation.
Cancellation policies may vary depending on service type and booking time.
Late cancellations or no shows may be subject to cancellation fees.
Refunds, if applicable, will be processed according to the payment method used and within a reasonable timeframe.
Black 2 Black Lane reserves the right to assess cancellation eligibility on a case by case basis.
Passengers must provide accurate booking information including pickup location, destination, contact details, and special requirements.
Passengers are responsible for their personal belongings. Black 2 Black Lane is not liable for lost or unattended items left in the vehicle.
Passengers are expected to behave respectfully and follow all safety instructions provided by the chauffeur.
Any damage caused to the vehicle due to passenger negligence may result in additional charges.
Black 2 Black Lane operates a fleet of sedans, SUVs, sprinters, limousines, and other vehicles based on availability.
Vehicle images shown on the website are for reference purposes and may not represent the exact vehicle provided.
All chauffeurs are professionally trained and vetted. Black 2 Black Lane reserves the right to substitute vehicles or chauffeurs when required to ensure service continuity.
Black 2 Black Lane prioritizes passenger safety and complies with applicable transportation laws and regulations in Canada and the United States.
Seat belt use is mandatory where required by law.
School transportation and family services are conducted with additional care and safety standards.
Parcel delivery services are limited to lawful items only.
Customers must ensure that parcels do not contain prohibited, illegal, or hazardous materials.
Black 2 Black Lane reserves the right to inspect or refuse delivery of any parcel that violates safety or legal requirements.
Black 2 Black Lane is not responsible for delays caused by traffic conditions, weather, road closures, accidents, or events beyond reasonable control.
Liability for any claim arising from the use of our services shall be limited to the amount paid for the specific service booked.
Black 2 Black Lane shall not be liable for indirect, incidental, or consequential damages.
All content on this website including text, images, logos, and branding is the property of Black 2 Black Lane and may not be copied or used without permission.
Unauthorized use of the website may result in legal action.
Customer information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as outlined in that policy.
Black 2 Black Lane reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in Canada and the United States, depending on the location of service delivery.
For questions regarding these Terms and Conditions, bookings, or services, please contact Black 2 Black Lane using the contact details provided on our website.
